Shipping Policy

1. Introduction

“Shipping Made Simple – Everything You Need to Know”

The Dapper Boy is committed to providing a seamless shopping experience, including reliable and transparent shipping services. This Shipping Policy outlines how we handle shipping, delivery times, and related details for our global customers.

2. Shipping Destinations

  • Domestic Shipping:
    We offer shipping across the United States, including Alaska, Hawaii, and U.S. territories.
  • International Shipping:
    We ship to select countries worldwide. Availability depends on local import regulations. If your country is not listed during checkout, please contact us for assistance.

3. Shipping Methods & Costs

  • Shipping Methods:
    • Standard Shipping
    • Express Shipping (available for select destinations)
  • Shipping Costs:
    Shipping costs are calculated based on the weight, dimensions, and destination of your order. Final shipping fees will be displayed at checkout.

4. Order Processing Times

  • All orders are processed within 1–3 business days.
  • Orders placed on weekends or public holidays will begin processing the next business day.
  • Delays may occur during peak seasons or due to unforeseen circumstances.

5. Delivery Timeframes

  • Domestic (U.S.):
    • Standard Shipping: 5–7 business days
    • Express Shipping: 2–3 business days
  • International:
    • Standard Shipping: 7–14 business days
    • Express Shipping: 3–7 business days
  • Delivery timeframes are estimates and may vary depending on customs clearance and other factors.

6. Order Tracking

  • Tracking Information:
    Once your order has been shipped, you will receive an email with tracking details. Use this information to monitor your shipment’s progress.
  • Carrier Partners:
    We work with reputable carriers such as FedEx, UPS, DHL, and USPS to ensure timely delivery.

7. Customs, Duties & Taxes

  • International Orders:
    Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country. These charges are not included in the shipping cost and must be paid upon receipt.
  • Customs Delays:
    Delays caused by customs are beyond our control. Please contact your local customs office for additional information.

8. Address Accuracy

  • Please ensure your shipping address is complete and accurate. The Dapper Boy is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If an error is detected after placing your order, contact us immediately at support@thedapperboy.com.

9. Lost, Stolen, or Damaged Shipments

  • Lost or Stolen Packages:
    The Dapper Boy is not responsible for lost or stolen packages marked as delivered. We recommend contacting the carrier directly to resolve such issues.
  • Damaged Packages:
    If your order arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damaged items and packaging for faster resolution.

10. Shipping Restrictions

  • Certain products may have restrictions on shipping to specific locations due to local regulations.
  • We do not ship to PO Boxes or APO/FPO addresses for international orders.

11. Returns Due to Non-Delivery

  • If an order is returned to us due to non-delivery (e.g., failure to collect from customs or incorrect address), a reshipping fee may apply.
  • Refunds for returned orders will exclude original shipping costs.

12. Changes to Shipping Policy

  • This Shipping Policy is subject to change. Updates will be posted on this page with the revision date.
  • Last Updated: [Insert Date]

13. Contact Information

  • For Shipping Inquiries:
    • Email: hello@thedapperboy.com